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How to Make Your Marketing Hit an Emotional Nerve

Find the moments your customer stops denying the problem, then build ads around the motives that make those moments matter.

By Nick Verge · Article published October 27, 2026

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YouTube automatic English captions. Automatic transcription may contain recognition errors.

Original video: PUNCH YOUR MARKET IN THE NUTS!

0:00

this is Aaron the Avatar he's your customer Avatar and Aaron unfortunately is bombarded with ads every single day he Scrolls scroll Scrolls in the timeline only to see ad after ad after ad and he's pretty much become immune to it so what should you do well it's very simple if you want to get Aaron's attention you need to punch him in the nuts that is the only way that you are going to get his credit card information and get him to buy is by punching him in the nuts now here's a thing that may

0:30

sound a little bit alarming but by punching him in the nuts what you're really doing is smacking the pay attention button in his brain and this pay attention button is actually evolved for survival you see the mind is constantly scanning the environment for whether or not what's in front of it is a threat or not and when the Mind sees a perceived threat it thinks danger bad no no no no no and cortisol levels go up along with adrenaline levels this is what you see whenever someone looks at their bank account balance and maybe

1:01

isn't happy with the number there or perhaps maybe someone sees in the mirror that they've put on a little bit too much weight that's a perceived threat danger bad no no no cortisol levels go up stress goes up up up up up up and now we have a perceived threat so when it comes to our friend Aaron the Avatar who is constantly scrolling on social media all day long we have to use perceived threats to capture his attention because here's the thing Aaron is a little delusional and most people in most markets are in fact most human beings are are fairly delusional but Aaron in

1:33

this case he says things like I'm happy single let's just say we're selling a dating coaching offer or something like that so you see his delusion is a defense mechanism when he sees an attractive woman across from him he just says not my type right and that's just his delusion making it present he actually is attracted to that girl but in all reality he's just kind of scared to approach her and talk to her and he doesn't want to get rejected and here's the thing that defense mechanism of being delusional it works pretty well up until when it doesn't because there are moments when Aaron's defenses drop and

2:05

he's extremely vulnerable for example him coming home and seeing that the empty house has always been empty and always will be empty and it's very dark and it's very cold and there's no one ever excited to see him and Aaron breaks down crying sad wondering what went wrong and during this moment filled with visceral emotions errands insecurities finally Sur and he's able to confront them see them and understand that they're very real and that his defense

2:35

mechanism won't work and you see these insecurities really are wrapped around what we like to call the nine motives you see there's only nine things that people will do anything for love materialism sex self-preservation freedom of body and mind Revenge fear self-expression and recognition these are the only reasons why anyone does anything so maybe what it is is is that his insecurity is based on love and that he doesn't have enough love in his life and he hasn't felt love in years maybe

3:06

it's sex maybe he's just a horn dog and has not had sex in years and just feeling sexually very frustrated or maybe it's the looming fear that he's never actually going to have kids and he's the last in his family everyone else has died and with him his bloodline dies or perhaps it's just recognition he hasn't gotten anyone to compliment him in years and he just feels kind of like a loser whatever the motive is it's unclear to us but it's very clear to Aaron and so the best that we can do is through our advertising test which

3:36

motive is going to get him to act and we do this by showing him real circumstances that he can relate with for instance him coming home and realizing that he's alone and he has been alone for a very long time we can go recreate that in an ad with other actors and avatars or even just through a stick figure drawing like what you're watching right now and Aaron he's going to see that and go hm that's kind of what I experienced the other day and at that moment when he sees his vulnerability come to the surface and he

4:07

decides to get honest with himself he's going to let out a sigh and boom just like that he's booked a sales call and for the first time in a long long time Aaron is finally honest about his problems and that my friends is what good marketing does it gets people to be honest with their current situation it gets people to be honest with where they want to go and you may be thinking to yourself right now Nick why are you walking on a treadmill right now while you're on camera well because I want to help illustrate this point with a story

4:38

about a good friend of mine I went on a trip with a good friend of mine we went swimming and at one point he just looked me dead in my eyes and said hey man you got way too much belly fat you need to lose some weight and at first I was kind of like the heck but then I started thinking more about it and I realized man how grateful am I that this friend of mine had the balls to say that to me how few people would ever say that to me in my life my mom won't even say that to me and so well no she would definitely but anyways this is the point is that I love that friend in fact I gained more

5:10

respect for him CU he told me the truth even though it hurt and that is the type of friend that you need to be to your Market you tell them the truth even if it hurts tell them they're being a shitty dog owner tell them they're being a bad husband tell them they're not respecting themselves tell them the truth because the truth is what will set them free the truth is what will get them to finally make a decision to buy your product the more truth you weave into your marketing the better it's going to be and you may look at what I'm saying today and think this is

5:41

manipulative this is dark or whatever first of all my friend manipulation is neutral okay me picking up this cup and putting it down again that's manipulation okay I just manipulated the cup up in the air and put it back down if I were to take this cup and Bash someone's head in with it okay now that's negative manipulation but if I were to pour this this with some coffee and hand it to you and talk with you about your life now it's a positive form of manipulation so let's first get that out of the way manipulation is entirely neutral the second thing is you feeling like this may be a little dark I'm going

6:11

to tell you what's really dark is you being too timid to tell the truth to your prospect and someone who has a less Superior product than you they don't pull their punches and they do tell the truth and they get the customer while you're Dilly dallying around talking about features and benefits and like that people buy because of emotions and if you want to get better at weaving emotions into your marketing to get people to get honest with themselves I've put together a free guide that will show you exactly how to do that it

6:41

breaks down the psychology of everything it gives you the exact chat GPT prompts that you can run your copy through to improve and it'll show you once and for all how to use visceral emotions to get people to whip out their wallet and finally get honest with themselves and buy the product that's going to transform their lives your product so if you want access to that free resource all you got to do is click the link in the description down below fill out your information and then it'll be in your inbox within a couple minutes so hope you found this video useful all the best

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bye now

Your customer sees ad after ad after ad. At some point, another list of features stops registering. You can explain how wonderful your product is all day, but none of it matters if the person scrolling never pays attention.

I call the alternative punching your market in the nuts. Obviously, I mean that metaphorically. You need to hit the pay-attention button in somebody’s brain by showing them something they recognize and cannot comfortably ignore.

The point is to get people honest about their current situation and where they actually want to go. Here’s how I think about doing that.

Find the customer problem that gives emotional marketing its force

Imagine Aaron, our customer avatar. We’re selling a dating coaching offer, and Aaron tells himself, “I’m happy single.” When he sees an attractive woman, he says, “Not my type.”

But perhaps he is attracted to her. He’s scared to approach her, scared to talk to her, and scared of getting rejected. Saying she isn’t his type protects him from confronting that.

That defense works until it doesn’t.

Aaron comes home. The house is empty, dark, and cold. Nobody is excited to see him. He realizes that he has been alone for a long time, and suddenly “I’m happy single” doesn’t feel so convincing.

That’s the moment I want you to understand. The advertising opportunity is in the circumstances where the defense drops and the actual problem becomes impossible to dismiss.

Don’t stop your research at the statement the customer uses to defend the situation. Understand the experience underneath it. What happened when they finally admitted, even privately, that they weren’t happy?

Understand why the moment gets attention

The mind is constantly scanning its environment for threats. When it perceives danger, stress, cortisol, and adrenaline rise. Think about looking at a bank balance you’re unhappy with or seeing unwanted weight in the mirror.

Those experiences get your attention because something personally important feels threatened. An ad that brings a real, recognizable problem to the surface can produce that same moment of attention.

Aaron’s empty house matters more than a generic statement about “improving your dating life.” One is a category of benefit. The other is an experience he has actually lived.

That is why I want you to get specific about circumstances. Show the moment the problem becomes real.

Connect the circumstance to a motive

I organize this around nine motives:

  • Love
  • Materialism
  • Sex
  • Self-preservation
  • Freedom of body and mind
  • Revenge
  • Fear
  • Self-expression
  • Recognition

In this framework, these are the reasons people act. The same outward problem can connect to different motives for different people.

Aaron might be upset because he hasn’t felt loved in years. He might be sexually frustrated. He might fear never having children and being the last person in his family. Or he might be starved for recognition because nobody has complimented him in years.

Those are different emotional reasons to care about the same dating problem. You don’t know automatically which one will make your market act. Your advertising needs to test that.

Keep the circumstance recognizable, but explore the motive underneath it. Does your audience respond to the absence of affection, the fear of remaining alone, or the desire to feel wanted and acknowledged?

Recreate a scene your customer recognizes

You can recreate Aaron coming home to the empty house with actors. You can use people who resemble the customer. You can even explain it with a stick figure drawing.

The production method is secondary to recognition. Aaron needs to see it and think, “That’s what I experienced the other day.”

When he recognizes his vulnerability, he has an opportunity to stop defending the problem and acknowledge it. That is the shift that can lead to booking a sales call.

Build the scene around what the person experiences, not around a collection of marketing adjectives. “Lonely” is a label. Nobody being excited to see you when you get home is a circumstance.

Tell the truth like a friend willing to say the uncomfortable thing

I went swimming on a trip with a good friend. At one point, he looked at me and said I had too much belly fat and needed to lose some weight.

My first reaction wasn’t gratitude. But then I thought about how few people in my life would actually say that to me. I ended up respecting him more because he told me the truth even though it hurt.

That is the type of friend I think you should be to your market. If they’re being a bad husband, not respecting themselves, or failing to be a good dog owner, tell them the truth about the problem you can help them solve.

Being timid about a real problem doesn’t make your marketing more useful. It can leave a prospect ignoring something that needs to change while another business, potentially with an inferior product, gets their attention by saying it plainly.

Use emotion to bring the problem into focus

People sometimes call this manipulation. My view is that manipulation is neutral; the use determines whether it is positive or negative. Picking up a cup and putting it down is manipulating the cup. Hitting someone with it is one use. Pouring them coffee and having a helpful conversation is another.

The same distinction matters here. I’m talking about bringing a real problem into focus and helping someone get honest about it. The emotional scene, the motive, and the truth need to connect to the transformation your product offers.

Start with the situation your customer is defending. Find the moment the defense drops. Connect that moment to a motive. Then show it clearly enough that the person recognizes themselves.

That is how you move beyond talking about features and give your market a reason to pay attention.